I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. Apple technology is complex, and technicians need to be precise when diagnosing and repairing devices. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. about 30,000 full- or part-time retail workers. Apple certification programs - Wikipedia Ultimately, its about enriching customers lives by reconnecting them with what they love about their Apple experience. Apples new IT training series begins with the Apple Device Support course. Upon successful completion of the exam, users will receive the Apple Certified IT Professional certification.4. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . By following these guidelines, you reap the benefits of the Apple identity and contribute to its strength. Most of those employees agree that the 39-year-old Cupertino, California-based tech giant is a great place to work. Navigate to our course pages through the links below. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Training & Experience: Apple technical specialists receive on-the-job training from their new employers. But opting out of some of these cookies may affect your browsing experience. 2023 attend the Apple Training course you want to become certified to deliver pass the associated certification exam at the Instructor Level Score (for technical training courses only) meet Apple's quality standards by demonstrating your ability to deliver the Apple Training course at a train-the-trainer (T3) session To view your favorites, sign in with your Apple ID. This is because as more data is stored online, there is a greater risk that it will be compromised by hackers or other criminals. ICF Human Trafficking Training And Technical Assistance Specialist Apples most important resource, our soul, is our people. Its a secure, shareable credential. People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users.Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Centers, as well as . Apple is a drug-free workplace. Introduce yourself, and well get in touch if theres a role that seems like a good match. The latest news and updates, direct from Apple. The entire store team benefits from your commitment to providing the best care for customers. Apple technical specialists have a wide range of responsibilities, which can include: The salary of a technical specialist can vary depending on their level of education, years of experience, and the company they work for. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. That followingSaturday,bright and early, I headed over to the event, which was incredibly crowded. To view your favourites, sign in with your Apple ID. We deliver a full range of Apple courses, including support and repair training for Apple devices. Copyright TheApple Certified Trainer program is currently open only to schools in Europe, the Middle East, India, and Africa. Other benefits included stock pay options (up to 10% of your income quarterly at 15% of market value) and discounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. Desktop Support Specialist - Mid-Level Equiliem San Francisco, CA Quick Apply $40 to $45 Hourly Full-Time . I also think readers might find the level of diversity among the talent at Apple very inspiring. This is an important milestone for the Mac Admins community which has grown 48 percent since 2019. Learn more about your EEO rights as an applicant (Opens in a new window) . Some technical specialists may also work as freelance contractors, charging an hourly rate for their services. The cookies is used to store the user consent for the cookies in the category "Necessary". The next 10 days were essentially "Apple boot camp." Our training team can help you book training for your organisation or for a third party. These cookies will be stored in your browser only with your consent. All our courses are practical, hands-on, and led by trusted Apple experts. You maintain composure and customer focus while troubleshooting and solving issues. Apple's most powerful Mac will finally shift to Apple silicon. Youll be our customers human connection to Apple: empathetic, friendly, and real this is more about restoring relationships than repairing technology. Here's what we know so far. This provides the opportunity to progress as you grow and develop within a role. There are over 400 Apple Stores worldwide, so there is a good chance that there is one near you. United States Department of Labor. You need a current, government-issued ID to check in with the proctor and begin the exam. As technology becomes more complex, businesses will need to hire professionals who can help them understand and manage it. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. Every day I would interact with people; young and old, rich and poor, and from all walks of life with different needs, wants, and budgets. A woman in tears came into the store because she had dropped her phone in the water. Apple introduces new professional training to support growing IT workforce, New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers. Premium Apple trainers and LearnQuest Education Partner, Over 12,000 students trained in the UK and abroad, Guaranteed best valuewere never beaten on price. Learn more (Opens in a new window) . Apple benefits help further the well-being of our employees and their families in meaningful ways. You get to work with really creative people. With underwriting from Apple, the foundation will offer vouchers to applicants with financial need. As an Apple Certified Trainer, you're equipped to provide training with the skill and professionalism that Apple studentsexpect worldwide. I remember they would often buy the entire store crew a full meal for free on launch days, which was pretty awesome. Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Once the product was purchased it was our obligation to the consumer to have an amazing "out of box" grand gesture, offering free personal training, and an immediate hands-on learning experience. It was a month before any of us would be on the sales floor alone. EllisDon Corporation Technical Training Specialist Job in Mississauga Average salary for ICF Human Trafficking Training And Technical Assistance Specialist in Charles City, VA: [salary]. Do you love how it feels to help others? 325 reviews from Apple employees about working as a Technical Specialist at Apple. Apple Specialist Resume Examples & Samples for 2023 - JobHero . Average salary for ICF Human Trafficking Training And Technical Assistance Specialist in Charles City: US$66,420. In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelor's degree in computer science, information technology, computer engineering or another closely related field. OWC Thunderbolt Go Dock - Perfect for New MacBook Pros! Expertise in customizing and running live demo-based training courses and webinars for small, midsize, and enterprise clients. Average salary for Ontario Power Generation Technical Training Specialist in Strathroy, ON: [salary]. Youll grow your career skills, too, because leaders here take an active role in your professional development. I agree to the. $17-$45/hr Apple Tech Specialist Jobs (NOW HIRING) - ZipRecruiter Each exam costs $149, and certification can be displayed on resumes, online profiles, and job boards, enabling users to stand out in job searches and employers to find qualified candidates.2. Apple Technical Specialists also help ensure that all of Apples devicesfrom iPhones to Mac computersare compatible with each other. By clicking Sign up, you agree to receive marketing emails from Insider When a customer needs assistance, you quickly assess their situation. This cookie is used for advertising, site analytics, and other operations. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Technical specialists resolve problems related to computer networks without being picky or discriminating: no matter if software or hardware, a technical specialist will have to be able to deal with it. Areas of work include Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering, and Management. This includes knowing how to use the tools and equipment they need to complete their work. You can search for people who have earned an Apple certification in the the Apple Directory on Credly. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. That's according to suppliers involved in Apple's iPhone supply chain. . Furthermore, both Apple exams are fully representative of the depth and breadth of skills needed for success. Bing Ads sets this cookie to engage with a user that has previously visited the website. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. IN-Technical Specialist - Jobs at Apple (IN) Apple Technical Expert Resume Example - livecareer.com The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. At other times, you refer customers to support team members who get them up and running again. The Apple Certified Support Professional badge is a required prerequisite to earn the Apple Certified IT Professional badge. The energy on these days rocked my world. What Is A Technical Specialist - Zippia Next-generation version of iOS, set to be previewed at WWDC 2023 in June with a public release in September. Come eager to listen and learn from your team, your mentors and your customers. Apple is dedicated to developing technology that everyone, including people with disabilities, can access and use.