This short guide sets out our revenue protection policies so you can be sure we deal with all of our customers fairly and consistently. The letter came yesterday and I did just that. . PO Box 10240. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Tweet us @SouthernRailUK. Could you please confirm w, You can continue to use your normal route but please allow an extra 10 minutes to complete your journey this even, We have been advised due to a fault with the signalling system between Haywards Heath and Gatwick Airport trains, @DonnyLebowski Hi Tony, journey planners are available at. Services are, ''UPDATE'' Neil Lancefield. Govia Thameslink Railway has admitted health and safety failings after Simon Brown, 24, was killed while leaning out of a train window as it approached Wandsworth Common station on August 7, 2016. Well send you a link to a feedback form. I always travel with a Zone 2-5 travel card & use the tube & overground, not rail. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. GTR | Careers This includes anyone in first class with a standard class ticket. We suggest you reply to the letter and send your explanation, mitigation, and any relevant documentation to the Prosecutions Team. govia thameslink prosecutions department. watford town hall vaccination centre contact. Copyright Govia. Phone. So were always looking for smart, driven people to join our team. They can check these details and will know if the details you give are not correct. If you have no money then you will be given a 'nil paid' penalty fare. I'm slightly confused by your comment that "as my phone had died I couldn't pay a fine". I havent been treated any differently just because Im a woman I was the only female in my training class but that didnt bother me. Were building a rail service fit for the 21st century. Case study: Another Govia Penalty Fares Scam - Dr Paul Davies I have just received an intention to prosecute letter from Govia Thameslink Railways. govia thameslink prosecutions department Menu does allegiant fly to dallas texas. What if I didnt intend to avoid paying the appropriate fare? Govia Thameslink Railway is a train operating company that operates the Thameslink, Southern and Great Northern (TSGN) rail franchise. DX Number: 31606 Orpington, 46 London Road Thameslink, Southern and Great Northern: prior information notice History [ edit] Southern Class 377 at Battersea Park station in June 2010 If a passenger is reported to our prosecutions department, we . Contact - Govia Thameslink Railway The Railway Safety and Standards Board report was published in March 2015, months before Govia Thameslink Railway took over the Southern franchise and in February 2016, at the behest of the . Copy link. Thameslink Railway is a trading name of Govia Thameslink Railway Ltd. Case Study 1- Our client had an international visa and therefore if they were convicted would have had difficulties in remaining in the country. Its a big job. Govia wins Thameslink contract despite 24m Southeastern fine Govia Thameslink Railway is made up of a variety of roles where we can make a difference to people and communities on our network, from engineering roles and train drivers to station managers. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find If you wish to make a complaint about how you were dealt with please raise this with our, There are also planned engineering works for today. Terms . Govia Thameslink Railway Limited: GTR were fined 1 million after pleading guilty to one offence under the Health and Safety at Work etc. sounds like you have replied already (ie not come for advice before replying) - but have a look at other threads for the sort of things best to say to them - even if they reject your request to settle out of court you can still try again before it gets to court (we have heard of cases on here where people have actually settled at the court before the case is heard). All rights reserved worldwide. Fare Evasion, Privacy Policy Govia Thameslink Railway: Trains 79 Great British Railways: . Copyright Govia. You should pay the penalty fare when it's issued.You can pay the member of revenue staff issuing the penalty fare with: If you don't have the full amount, then you will be allowed to make a part payment of at least the single fare for your journey. Commuters ordered to repay thousands after Southern Railway GTR (Govia Thameslink Railway) Customer Service Assistant - Platform/Gateline. Govia Thameslink Railway Freepost RTGL-ELXC-HAUU Ashby-De-La-Zouch LE65 9EB. CAF also overhauled the bogies of Bilbao Metro's other rolling stock, UT-550 and UT-600 trains. Nick again raised the issue of peak direct Hassocks to Clapham Junction services with the Rail Minister. Alison Barrett I feel really scared about this! You must then send a copy of your valid season ticket to the address shown on the penalty fare. thameslink prosecutions department contact number Project experience of the successful delivery of new trains, depots , high speed. Patrick Verwer took up the position of Chief Executive Officer at Govia Thameslink Railway in July 2018 after a move from London Midland, where he held the role of Managing Director from January 2012 until December 2017. Govia Thameslink runs the Thameslink, Southern, and Greater Northern lines, with services from London to Cambridge and Bedford in the north, and to Brighton and the South Coast. It may not display this or other websites correctly. It was formed in November 1996 as a joint venture between Go-Ahead Group (65%) and Keolis (35%) to bid for rail franchises during the privatisation of British Rail . Thameslink, Southern and Great Northern franchise - Wikipedia The average salary for a Senior Employee Relations Specialist is $38,530 per year in Worksop (United Kingdom). Leicestershire. but in a way, youre sort of your own boss, which is nice., Ashley John If a ticket irregularity report is issued, we will advise: Thameslink will privately prosecute, in a court of law, offences reported by staff. Our revenue inspectors travel around our network and can issue penalty fares to passengers who do not hold valid tickets. If your query is relating to an Intention to Prosecute letter we would ask that this is completed and returned to us for consideration. Govia Thameslink Railway (GTR) - Complaints Department The cheapest Advance peak ticket on that route is 28.10. Railway is made up of a variety of roles where we can make a difference to people Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Email: info@railombudsman.org. However, we may, once we have considered the inspector's report, or once we have considered any explanation, mitigation or relevant documentation sent to us, offer to settle the matter outside of court. Posted on March 22, 2022 by insidecroydon. govia thameslink prosecutions department You can check ticket office opening hours in our station information. Station Assistant, I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. Put in coins to the value of your fare. We deal with the following companies:-Transport for London (Docklands Light Railway, Tube, London Overground) Southeastern; GTR - Govia Thameslink Railway; Transport Investigations; C2C . The Siemens-built Class 700's are designed to provide extra capacity on the busy commuter routes. Your questions about penalty fares and revenue protection on Thameslink answered here. Discover our Media Centre with the latest news. Rail contract and ancillary legal documents for Thameslink, Southern and Great Northern (TSGN) railway. We were able to make submissions on our clients behalf which settled the case promptly and avoided him having to attend Court and more importantly a criminal record. Conveyancing Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. did phineas and ferb die in a car accident. Ive been a train enthusiast from a young age and finally getting to work If you don't have a valid ticket or a permit to travel then you may have to pay a penalty fare. Please take care when moving around stations, platforms and car park, @MariaH_1972 The new prices have yet to go live on the system to allow you to the opportunity to purchase tickets p, @BellaNutella9 @greateranglia Hi Bella, thank you for letting us know. I sent this off Friday morning and am expecting it to recieve their office on Monday. Govia slapped with 23.5m penalty over Southeastern scandal Use this comments section to discuss problems you have had with Govia Thameslink Railway (GTR), or how they have handled your complaints. The business will pocket a management fee of 8.8 million per year to deliver the service and could pocket an additional 22.9 million, which is linked to performance. Thameslink Railway is a trading name of Govia Thameslink Railway Ltd. Registered in England under number: 07934306. Remember me Not recommended on shared computers. We believe in operating in a responsible way serving our passengers and to benefit the communities around our stations. Govia - Wikipedia Try for free at rocketreach.co If a passenger is reported to our prosecutions department, we will advise: What the passenger needs to do That they will be contacted regarding the report Prosecutions Department Eastside Offices King's Cross Railway Station LONDON N1C 4AX If your query is regarding anything else please contact us via email gtr.prosecutions@gtrailway.com - This mailbox cannot be used to appeal, you will be written to in due course and the response should be made out to the address above. The prosecutions team cannot get involved in matters such as these, we purely act on the evidence provided to us. We oversee all building and track That's according to a senior official at Govia Thameslink Railway (GTR). If a passenger is reported to our prosecutions department, we will advise: . managers. I was given a slip of paper by the inspector and don't know what it means or what happens next? Ive received a court pack from you, what do I do next? However, the Govia Prosecutions Department claim that she has to pay a penalty of about 320 pounds because for 3 months she was doing a trip from Zone 3 to Zone 6 changing trains at Zone 2 with a Zone 3 to 6 travel card. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. GWR operates long-distance inter-city services along the Great Western Main Line to and from the West of England and South Wales, inter-city services from London to the West Country via the . They are asking for my side of the story. We have identified core strengths and capabilities that guide our organisational design and reflect the qualities we seek in those who join us on our journey. Checking the address of the Govia Prosecutions Department and the phone numbers provided for the phone payment, the letter seems to be legit, but the lack of names and precise data certifying the amount of the penalty make it look suspicious. LE65 9EB. Yes. whole are brilliant to work with. flower arranging classes northern virginia. GTR (Govia Thameslink Railway) Platform Assistant PERMANENT NIGHTS. Carrying out safety checks of the station. About us | Great Northern Railway govia thameslink prosecutions department Prosecution Great Northern will privately prosecute, in a court of law, offences reported by staff. tesla model s hidden menu access code. The . Steve White - Managing Director - Southeastern Railway | LinkedIn women to join us, so what are you waiting for?, Paige Lunn One in 10 delays or cancellations on Britain's railways are caused by crew shortages according to new figures. Thameslink Southern and Great Northern (TSGN) 2014 rail - GOV.UK Obviously, there are rules and regulations to follow as well as duties and commitments to carry out, Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Fleet Infrastructure Administrator, Ive always admired the railway people rely on it every day and its an important part of life. Station Manager. Full details of a passengers responsibility to purchase a ticket are contained within the National Rail Conditions of Travel. Reach out to one of our companies directly, if you have a customer query. If you have purchased tickets to cover your journey before you have received a duplicate ticket, you may be able to claim a refund on those tickets, provided you have retained the tickets purchased. However, it is your responsibility to leave enough time to buy your ticket. Last week I met with key officials from Govia Thameslink (the parent company of Southern), alongside the Forest Hill and Sydenham societies. Govia Thameslink (GTR) will hold on to Britain's biggest rail franchise but must spend 15m on passenger improvements after its "unacceptable performance" during the botched timetabling. The Socialist Equality Party (UK) urges drivers to vote "no" and reject the train drivers' union ASLEF's sell-out deal worked out in private with Southern Govia Thameslink Railway (GTR . If you require a duplicate ticket, this needs to be applied for at your local ticket office or if purchased online via the online provider who issued the ticket. Payment can be made online via our website: payments.gtrailway.com or via card over the phone on 02045669166. Born and educated in the Netherlands, he first came to the UK in 2003 as Managing Director of Merseyrail. Govia Thameslink Railway Limited - July 2019 - The UK's biggest train company pleaded guilty to breaching Section 3(1) of the HSWA and was sentenced to pay a fine of 1m following the death of a passenger on the Gatwick Express in August 2016 when his head hit a signal gantry as he leaned out of the train droplight window travelling at . If the ticket office is closed do I still have to buy a ticket? I followed the main body of the advice, being truthful, apologising profusely, being brief and sticking to the facts and offering to pay out of court. Dr15 ) was first introduced on Govia Thameslink in 2016 and the followed up this! We have to make sure you can buy your ticket at the station (either at the ticket office or from a vending machine) or buy a permit to travel in a reasonable time. We were able to persuade the prosecution to settle the matter out of Court and as such our client could continue their studies. Train Driver, I was in my mid-twenties when I applied to be a driver. Tuesday 12th May 2020. Could I get a penalty fare if I can't produce a Railcard for the ticket I have? You can also make your appeal online at www.penaltyservices.co.uk. Please do not send cash through the post. It found the services had been the "worst on the network" since Govia Thameslink (GTR) took over the routes. Staff at Govia Thameslink did not take part in the first wave of industrial action Members voted in favour of action but not enough people took part in the ballot A new vote of members showed an . Phone: 01689870769 Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. About sharing. What happens if I forget my Season ticket or photocard? If you were given a Penalty Fare (Only courts can issues fines) you will have been given a copy of the Penalty Fare Notice at the time with a prefix starting GTREPF or GTRPF, and this contains all the information you need to pay and appeal. We are specialists in this area of law and have dealt with prosecutions brought by the major bus and train companies and are familiar with their policies. Penalty fares can be issued by authorised railway staff. Govia given contract extension for Thameslink Railway network Refund Policy We DO NOT issue Fines. Samir has represented clients who have been prosecuted by Govia Thameslink for many years. Email: [emailprotected] Contact us | Great Northern Railway Dont worry we wont send you spam or share your email address with anyone. I always travel with a Zone 2-5 travel card & use the tube & overground, not rail. The new contract is a stepping stone between the former franchise model and the forthcoming Passenger Services Contracts which will be awarded by Great British . DX Number: 6802 Gravesend, 265 High Street The first Class 700 Desiro City Siemens-built train arrived in the UK. The Inspector may have spoken to you about a Penalty Fare at the time, but if you did not have the means to pay towards this, or refused to do so, the inspector has no option but to make a report of the incident and pass it to the Prosecutions Team to deal with, Alternatively it is at the inspectors discretion how to deal with matters at the time they speak to a passenger, and they may have decided to report the matter instead of offering to sell you a ticket, or offer a penalty fare. Registered in England under number: 07934306. Ashby-de-le-Zouch. Thameslink - Revenue protection policy on the railway is a dream come true., Marc Carless Image source, GTR. Rail company Govia will continue to run the Thameslink franchise for the next three years despite being handed a multi-million pound fine for how it ran a separate franchise.. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. Police looking for man in connection with . Here is the payment website: payments.gtrailway.com. Government faces legal threat over Southern, Thameslink, Gatwick - ITVX If your query is regarding anything else please contact us via email gtr.prosecutions@gtrailway.com This mailbox cannot be used to appeal, you will be written to in due course and the response should be made out to the address above. Details of this can be found at www.btp.police.uk. Our client contacted us before he had received a letter from the train company. I figured I would buy a ticket when I got to Cambridge before going through the barriers. CAF originally manufactured this fleet. new and with the right team supporting you you cant go wrong!, Vanya Felix R. ail firm Govia has been handed a 23.5 million penalty over the Southeastern franchise scandal, the Department for Transport (DfT) has announced. All tickets are issued subject to restrictions and conditions. The woman made some positive noises but said it was not her decision. Penalty fares can be issued, for example, if you: If your station ticket office is closed and there is no ticket vending machine available, you should buy a permit to travel before you board a train. The current maximum penalty upon conviction is 1000 fine and/or 3 months imprisonment. Due to emergency services dealing with an incident at Essex Road the station is closed. Phillips was handed an 18-month prison sentence, also suspended for a year, and ordered to repay 2,600 in compensation. Everyone in our team has an important role in delivering a great service to our Share page. He was a non-stop knock-off machine, with an ability to smell a fare dodger from a fifty-foot distance. To find train times or for any other queries: Call 03451 27 29 20 (open 07:00-20:00). Twitter. . Two of Britain's biggest franchises, Govia Thameslink Railway (GTR) and Northern, have seen hundreds of trains cancelled daily, with many more severely delayed, disrupting the lives of hundreds. For a better experience, please enable JavaScript in your browser before proceeding. 2 As part of the Department's responsibility for providing passenger rail services, it is responsible for designing, letting and managing rail franchises. What happens if I don't pay the penalty fare? montibello colour chart; christopher gregory obituary; hay que hacerse pcr para salir de cuba; commercial space for rent in bergen county, nj This information could only be obtained by examining CPS The Rail Ombudsman contact details and hours of operation of their contact centre: Website: (including online chat): www.railombudsman.org. Govia Thameslink Railway has operated Thameslink and Great Northern services since 14 September 2014. It is not a fine. You have rejected additional cookies. Southern is a trading names of Govia Thameslink Railway Ltd. Prosecutions 6 Serious Fraud Office 6 BUSINESS, ENERGY AND INDUSTRIAL STRATEGY 7 . Home - Govia Thameslink Railway Samir is generally able to finalise cases within a couple of days of being instructed. This direct award rail. Can I pay at my destination if I am in a rush? Share. Train Driver, Im a Thameslink passenger host and team leader based at Luton station and Im currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. The Fraud Investigation Unit of Govia Thameslink Railway requested Miss P to attend at their offices for an interview in respect of suspected fraudulent claims made under the 'Delay/Repay' scheme. Considering also the available methods of payment, this becomes even worse. The contract comes just a week after Govia, which is jointly owned by Go-Ahead (65%) and French rail giant Keolis (35%), was fined 23.5 million over the Southeastern franchise scandal. Why don't you try calling GTR up and ask them? Yes, you must have a valid ticket or permit to travel before you start your journey. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place Communications & Dispatch: If you have an emergency, wish to report something, or would like to speak to an officer, please call our 24/7 Dispatch Center.This is Govia Thamesl National Audit Office chief says 8bn Govia Thameslink Railway offers I feel at home here., Tonderai Matizha-Johnson I have just received an intention to prosecute letter from Govia Thameslink Railways. The Department for Transport (DfT) said industrial action had caused a shortage of . We also use cookies set by other sites to help us deliver content from their services. This will include a commitment to make sure: Some staff who do not issue penalty fares may complete a ticket irregularity report. [1] The rail contract between the Secretary of State for Transport and Govia Thameslink Railway Limited, dated 24 March 2022, which ends on the expiry date of 1 April 2025. Its never too late to try something Thameslink Southern and Great Northern (TSGN) 2014 rail franchise agreement Franchise agreement and ancillary legal documents for Govia Thameslink Railway Limited. EXCLUSIVE: Govia Thameslink Railway admits it is in breach of equality Your station, Your community Improvement Fund, Train service punctuality and reliability, revenue protection officers (ticket inspectors), can't produce an appropriate railcard on a discounted ticket, travel in first class with a standard ticket, travel on a child rate ticket when you are aged 16 or over, travel past the destination on your ticket, If you have not activated a day pass for your Flexi Season ticket before boarding the train. GTR stands for Govia Thameslink Railway, and includes Southern, Thameslink, Great Northern and Gatwick Express. The delivery of Thameslink, Southern and Great Northern services requires a new contract following the end of the current contract, which expires on 1 April 2022. Govia Thameslink keeps franchise but must pay out 15m over timetable Checking the address of the Govia Prosecutions Department and the phone numbers provided for the phone payment, the letter seems to be legit, but the lack of names and precise data certifying the amount of the penalty make it look suspicious. We cannot be responsible for any tickets lost in the post.